Do we need to get on a call?
No. Everything happens by email, including the questionnaire, drafts, approvals, and reports. If you'd ever like a call, just ask.
How much of my time does this take?
About 15 minutes a month to review and approve drafts. Before tax season we can front-load content so you have even less to do from January to April.
Do we approve everything before it goes live?
Yes. Every article, post, email template, and review reply is sent to you first. You can edit, approve, or reject it. Nothing is published or sent without your OK.
Who's responsible for tax accuracy?
You are. We write the drafts with AI assistance and human editing, but we aren't tax professionals and don't give tax advice. Tax rules are technical and change often, so you (or someone at your firm) check each article before it's published.
Do you need our client list or access to client data?
No, never. Review requests and follow-ups run from your own email, CRM, or practice-management tool. We either set them up with limited access and then step away, or send you step-by-step instructions and templates to set up yourself. We never receive, export, or store client lists, tax information, or engagement details. Please confirm the setup fits your own professional confidentiality obligations.
Is asking clients for reviews allowed?
Yes, if it's done fairly. We follow Google's and the FTC's rules: no paying or rewarding people for reviews, and no filtering requests so only happy clients get asked. Review reply drafts never confirm that a reviewer is a client or mention their situation.
Is there a contract? Can we cancel?
The Starter trial is a one-time purchase. Monthly is month-to-month, and you can cancel anytime with 30 days' notice. You keep everything we've created.
How fast will we see work?
Your free audit arrives within a few business days. Starter trial drafts arrive within 7–10 business days after we receive your questionnaire. Monthly content follows a regular schedule that we agree on together.
What do you need from us to start?
Your website and Google profile link, a completed questionnaire (services, ideal clients, tone, topics to avoid), and either limited access to your Google profile and email tool or a willingness to paste in what we send.
Will this get us to #1 on Google?
No one can honestly promise that, and we won't. Results aren't guaranteed. We commit to consistent, high-quality content, an active Google profile, and a fair, steady process for earning genuine reviews, which are the things a firm can actually control.
